Note: If credit card billing address and shipping address do not match, please call us at 949-294-0257
Standard (weekday/non-holiday) Processing Time: Please allow 24 to 48 hours for customer service to process your order. If your ship-to address does not match your bill-to, or is not on file with your credit card company, your order will not proceed to the next step. If your order does not proceed to the next step, we will notify you via your order status and by email with instructions on how to proceed. If no action is taken your order will be cancelled.
We do not process orders on Saturday, Sunday or holidays.
We DO NOT process or ship outside of the U.S. or Canada.
International orders will be cancelled and no charge will be made.
Goods entering Canada through mail may be subject to duties and taxes. Graphtec America is not responsible for any duties and taxes you may be subject to.
Credit Card Merchant Services